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Terms & User Policies

To ensure a smooth and rewarding experience for everyone, we ask that all Users review the Terms and User Policies outlined below. We outline our scope of work, policies, terms, and expectations for participating in our Platform, Website and/or using our Services. This helps us maintain a positive and respectful environment. By proceeding to access our Platform, Website and/or use our Services, you confirm to acknowledge, and accept the Terms and User Policies. 

TRUVITO Limited reserves the right to update, modify, or revise these policies at any time to reflect changes in our services, platform features, or legal requirements. Updates will be effective immediately upon posting to our Website and/or Platform.

Although updates are generally communicated, we encourage Users to review this page periodically to stay informed about any updates. Continued access to our Platform or use of our services after updates constitutes acceptance of the revised terms.

If you have any questions regarding our policies, please contact us at hello@truvitolimited.com

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1.  Purpose.

 

These general terms and conditions of use are intended to govern all engagements with Truvito Liimited, Services, the use of the www.truvitolimited.com website published by Truvito Limited and hosted by Wix, and the TRUVITO community Platform hosted on the Spaces by Wix app http://www.mobileapp.app/to/k7IjbDh?ref=cl , as well as the terms and conditions under which the services offered on this Website are provided. Engaging with Truvito Limited, navigating on the website and Platform as defined below automatically implies express acceptance of the following. 

 

2. a) Definitions of Important Terms.

 

The following terms identified with a capital letter have the definitions outlined below:

 

"Company" refers to the legal identified as Truvito Limited, registered in Jamaica.

 

"Company Body" refers to the Company team, directors, personnel, assistants, managers and representatives.

"User" refers to any individual or entity that accesses, interacts with, or benefits from any part of the Company’s platform, website, services, or offerings. This includes, without limitation, those who:

  • Access or browse the Platform or Website

  • Commission, purchase, or pay for any Service

  • Submit registration forms or express interest in participation

  • Engage with the Company's campaigns, programs, or events

  • Operate as content creators, Client representatives, or participants within the UGC ecosystem

The term “User” also explicitly includes Sponsors, Collaborators, and Partners in any capacity in which they interface with the Company's operations, events, campaigns, platform, or offerings. All such Users are subject to the same binding Terms and Policies.

"Creator" refers to any individual content creator or entity who generates User-Generated Content (UGC) for Brands and/or Clients of the Company, or for display on the Platform. All creators engaged with the Company operate as independent contractors and not as employees, partners, or agents of the Company. This means Creators are responsible for their own taxes, expenses, and compliance with applicable laws. The Company facilitates opportunities between Creators and Brands but does not assume any employer responsibilities, benefits, or liabilities.

"Services" refers to the serviced provided by Truvito Limited, which includes but is not limited to purchasing online programs, campaign execution, workshops and booking consultations.

 

"Brand" refers to any individual, company, business or entity that directly engages with the Company to collaborate with or commission the Company for marketing, advertising, User generated Content (UGC) campaigns, or any other promotional services. This includes, but is not limited to, product-based businesses, service providers, retailers and corporate businesses that engage with the Company to source content, creators, or marketing services. 

 

“Client” refers to any individual, Brand, company, business or entity, except for Creators, that pays the Company for services, including but is not limited to campaign planning, Content creation, marketing, advertising, User generated Content (UGC) campaigns, or any other promotional services, brand strategy, or social media marketing related services. Once a Brand pays the Company, they become a Client.

"Website" refers to this website accessible with the web address https://www.truvitolimited.com

"Platform" refers to our online space entitled 'TRUVITO.' hosted on the Spaces by Wix app with the address of http://www.mobileapp.app/to/k7IjbDh?ref=cl

"Content" refers to creations including but is not limited to videos, photos, sounds, drawings, avatars, or graphic post distributed by a Creator or by the Company.

"User Profile" refers to the interface on the Platform dedicated to Users.

 

"Sponsors" are external individuals, brands, or organizations that provide financial support, goods, or services in exchange for visibility, acknowledgment, or access within a  Company event, or campaign. Sponsorship does not constitute joint ownership, operational control, or creative authority over any aspect of the Company's offerings.

 

"Collaborators" are individuals or entities that contribute content, services, or expertise to a project, event, or campaign organized by the Company. Collaboration is limited to specific scopes as outlined in written agreements and does not imply co-ownership, or equal decision-making rights.

 

"Partners" are officially recognized entities or persons engaged with the Company under formal agreement for the joint execution of defined projects, campaigns, or programs. Partnership is limited in scope and governed strictly by the Memorandum of Understanding or equivalent binding documentation. No partner may claim association outside the terms of the specific engagement.

 

"Attendees" are any individuals who register for, are invited to, or are otherwise present at a Company event, whether in person or virtually. Attendance does not grant rights to dictate operations, access proprietary materials beyond what is provided, or demand post-event support. All Attendees are bound by the event’s stated guidelines, rules, and legal disclaimers

To "Engage" with the Company refers to entering into any form of direct or indirect interaction, service exchange, collaboration, participation, or usage of offerings provided by the Company. This includes, but is not limited to:

  • Registering for or attending events and campaigns

  • Receiving or reviewing materials

  • Participating in campaigns or programs

  • Inquiring about services or liaison with the Company Body

  • Entering into partnerships, sponsorships, or collaborations

  • Accessing digital platforms, communications, or tools facilitated by the Company

  • Providing services or goods to the Company or its clients

  • Representing oneself in association with the Company in any public or private forum

All forms of engagement are subject to the Company's Terms and User Policies, and any formal agreements issued. Engagement does not imply ownership, control, or entitlement beyond the explicitly defined terms of the arrangement.

b.) Special Cases:

 

In special cases, a brand, sponsor, or partner may be referred to as a Client. In such instances, the relevant policies outlined in this document shall apply based on the specificities of the project or work.

The scope of rights, restrictions, and licensing terms will be communicated in writing via official email correspondence from The Company. Such communication shall form part of the binding agreement between the Company and the Client for that specific project.

3. Description of Services and Scope of Work

a) The Company offers the following services:

i) Conceptualizing, strategizing and executing campaigns,

ii) Facilitating the connection between Brands and Creators;

iii) Services accessible on our Website and Platform that includes but is not limited to consultations, social media audits and portfolio reviews.

The Services offered by the Company are primarily paid services, unless stated otherwise.

b.) The Company’s role is strictly limited to:

i) Facilitating Brand-Creator Connections: Enabling collaborations through our Website and Platform.

ii) Assisting with Content Submission Processes: Providing guidance on content-related submissions for campaigns.

c.) The Company, and Company Body does not guarantee any specific outcomes related to engagement, sales, or visibility. Our services are designed to support and enhance brand positioning and awareness, but final results depend on various external factors beyond our control. The Company may provide initial recommendations to Brands and Clients regarding content packages, including suggested deliverables, pricing, and facilitation options (e.g., 10 content pieces for JMD 48,500). However, all final agreements, such as the exact content scope, deadlines, and delivery terms, are directly negotiated and determined between the Brand and the Creator. The Company and Company Body holds no responsibility for disputes, missed deadlines, failed fulfillment of obligations, and is not responsible for the fulfillment of these agreements, revisions, or disputes arising from content delivery. Our Platform serves as a facilitation tool, enabling Brands and Creators to communicate and manage the collaborations directly.

 

d) Creators using the Platform and/or our Services acknowledge that while we may provide opportunities for collaboration with Brands, all final obligations, including content quantity, deadlines, revisions, and payment terms, are determined through direct agreements with the Brand. We may suggest content packages and pricing structures to Brands as a facilitation service, but Creators are responsible for communicating directly with the Brand regarding expectations, deliverables, and deadlines, ensuring timely submission of agreed-upon content, and addressing any requested revisions or modifications as per their agreement with the Brand. The Company does not guarantee job assignments, payment enforcement, or content approval by Brands. Our Platform serves only as a connection point, and all disputes or concerns regarding project terms must be resolved between the Creator and the Brand.

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4. Definition of Confidential Information.

"Confidential Information" shall include all information disclosed by the Company to the User whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information may include, but is not limited to, business plans, financial information, technical data, business plans, user information, Client information, business strategy, Brand or Creator information, events and trade secrets. The term “Confidential Information” also includes any other information heretofore or hereafter acquired by the Company and deemed by it to be confidential. For purposes of this Agreement, the term “Business” shall mean: any business engaged in or being developed (including production of materials used in our businesses) by the Company, or being considered by the Company, in each case, to the extent such business is primarily related to the business of marketing services, branding, management and any joint venture, partnership or agency arrangements relating to the businesses described above.

 

5. Confidentiality 

a.) The User agrees to hold the Confidential Information in strict confidence and to take all reasonable precautions to protect such Confidential Information. 

b.) The User shall not disclose the Confidential Information to any third party without the prior written consent from us. 

6. Exceptions.

The obligations set forth above shall not apply to information that: 

a.) Is or becomes publicly known through no breach by the User. 

b.) Is rightfully received from a third party without breach of any obligation of confidentiality.

7. Intellectual Property & Rights Transfer.

a.) Content Ownership and Licensing:

By participating in collaborations facilitated by the Company, or facilitated through the Platform, or Website, Creators acknowledge that they retain ownership of the Content they produce, including but not limited to videos, images, graphics, and written material, unless otherwise agreed in writing.

b.) Grant of License to TRUVITO:

Creators grant the Company a worldwide, irrevocable, indefinite, sublicensable, transferable, and royalty-free license to use, distribute, modify, create derivative works, adapt, display, and exploit the Content for any purpose, including but not limited to:

i)  All marketing and advertising campaigns

ii)Commercial use by the Company or its Clients

ii) Editing, repurposing, or adaptation while keeping the original meaning intact

iv) Sharing with Brands, collaborators, or third parties for campaign execution

This license allows the Company to grant Brands the rights to use the Content indefinitely for the purposes outlined above without further consent from the Creator. 

c.) Sublicensing and Commercial Use:
The Company may grant third parties the right to use Creator Content for commercial or advertising purposes. Any revenue generated from sublicensing shall include a commission or agreed-upon share for the Creator, clearly defined in writing prior to any sublicensing agreement. The Company has the right to negotiate sublicense fees with third parties and enforce the license without seeking additional approval from the Creator for each use. The Company shall determine the sublicense fee and negotiate a fair commission with the Creator. The Creator agrees to receive the negotiated commission as their full compensation for the sublicensed use of the Content.

d.) Portfolio Rights:

Creators may continue to display the Content they produced in their personal portfolios, social media, or showreels, provided that such use does not conflict with the Company's licensing rights or contractual obligations with Brands.

 

e.) Responsibility for Creator Policies:

Creators are strongly urged to maintain their own clear content usage policies and communicate these directly with the Company and Brands, especially regarding additional usage outside of the Company-facilitated license. The Company assumes no liability for disputes, misuse, or misunderstanding of content rights. Creators should not fail to clearly communicate their policies in writing. The Company is not liable for any claims, disputes, or damages arising from conflicts between a Creator’s pre-existing content policies and the Company's license to use, modify, distribute, or sublicense content.

f.) Prohibited Content:

Creators must not upload Content that you do not own or have permission to use, including copyrighted materials, trademarks, or any other intellectual property belonging to third parties. Creators are solely responsible for ensuring that the Content does not violate any laws, including but is not limited to copyright or intellectual property laws. 

 

g.) Survival of Content License:

Termination of a Creator’s engagement with the Company, whether through leaving the Platform, discontinuing use of the Website, or ending any collaboration, does not terminate or limit the license granted to the Company. The rights to use, modify, distribute, display, and sublicense the Content, as outlined in the Content Usage and Licensing Rights, remain in effect indefinitely, even after the Creator’s departure from the Platform or Website. Creators acknowledge and agree that all previously submitted Content may continue to be used by the Company for commercial, marketing, advertising, educational, or promotional purposes without additional approval or compensation beyond what was previously agreed upon. 

h.) License to Use Content by Clients

 

i) Limited License: All Clients receive a limited, non-exclusive, non-transferable license to use Content strictly for the agreed-upon campaign.
ii) Organic Social Media Use Only: Content from all projects (including campaigns, collaborations, and pop-up events) automatically include a license only for organic social media usage on the Client’s official social media channels.
iii) Company’s Licensing Rights: The Company retains the right to license Content to its partner brands or third parties for advertising, marketing, or any other purpose, as permitted under these Terms and Policies. 

iii) Additional Licensing Required: Any use of Content beyond organic social media posting requires an additional licensing agreement and payment. Restricted uses include, but are not limited to:

  • Paid social media advertisements (Facebook, Instagram, TikTok, YouTube, etc.)

  • Google Ads or other digital advertising platforms

  • Commercial advertisements (TV, radio, streaming, or cinema)

  • Print media (magazines, newspapers, flyers, brochures)

  • Out-of-home advertising (billboards, posters, transit ads)

  • Use in physical retail locations or in-store displays

  • Product packaging or labeling

  • Editing, modification, or repurposing beyond the original campaign scope

  • Resale, redistribution, or sublicensing to other parties

 

iv) Unauthorized Use: If the Client uses Content beyond the permitted scope without obtaining the proper license, the Company reserves the right to:

  • Issue a cease-and-desist order requiring immediate removal of the content

  • Issue an invoice to the Client with applicable licensing fees applied; or

  • legally seek financial compensation for unauthorized use, including damages and applicable licensing fees.

 

v) Compliance and Enforcement

Clients are responsible for ensuring that all content use complies with this Policy. The Company reserves the right to audit usage and enforce compliance at any time. Failure to comply with this Policy may result in termination of future collaborations and legal action where necessary.

8. Content Guidelines and Moderation  

a.) Content Guidelines:

Content must comply with our Content Guidelines, which prohibit the submission of offensive, harmful, illegal, or otherwise inappropriate material. This includes but is not limited to

i) Hate speech, threats, or harassment. 

ii) Explicit or violent imagery. 

iii) False or misleading information.

b.) Moderation:

We reserve the right to moderate, review, and remove any content that violates our policy.  Users who repeatedly violate these terms may be suspended or banned from the Platform at our sole discretion. 

 

9. Data Collection. 

a.) User Consent. The Spaces by Wix app is optimized to collect personal data which includes but is not limited to data used to create a profile to access or join our Website or Platform. By using the Website or Platform, you consent to the collection of data, including but is not limited to data as described herein. Users may request access to or deletion of personal data at any time through contacting the Wix’s customer service team at  

https://www.wix.com/about/contact-us 

b.) Marketing:

Users may receive marketing communications, newsletters, or platform updates. Users may withdraw their consent at any time by using the unsubscribe link in the email or updating their account settings. 

10. Terms of Service.  

a.) Platform Usage:

 By using the Platform, Users agree to abide by the rules and expectations outlined in this policy and as stated on the Platform. Users are responsible for all activity that occurs under their account and must ensure that all operations and engagements are in compliance with our guidelines and legal requirements.  

b.) Disclaimers:

The Company and Company Body are not responsible for disputes or outcomes between Users, Clients, or between Creators and Brands. All Users, whether Creators, Clients or Brands, agree to participate voluntarily at their own risk, and the Company does not guarantee any specific outcome from collaborations. 

c.) Prices:

The Company reserve the right to change prices for products or Services at any time, and to correct pricing errors that may occur. The Company may, without prior notice, change any Services; stop providing any Services, stop displaying any features of the Services we offer; or create limits for the Services. The Company may permanently or temporarily terminate or suspend access to the Services without notice and liability for any reason, or for no reason.

d.) Promotions:

Users agree to receive from time to time promotional messages and materials from the Company, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If Users wish to not receive such promotional materials or notices – Users may unsubscribe.

e.) Communication and Non-Circumvention:

All communication between Clients, Brands, and Creators must take place exclusively on the Platform. Users are strictly prohibited from bypassing the Company to engage in direct discussions, negotiations, or agreements related to collaborations, campaigns, or any other business arrangements outside of the Platform. 

All messages, project discussions, and negotiations must be conducted within the Company’s designated channels.

Users may not share personal contact information, external links, or other means of direct communication to circumvent the Platform.

Brands and Creators may not establish independent working relationships outside of the Platform for projects.

Any attempt to bypass the Company for direct collaboration, payment, or contract arrangements may result in suspension or termination of Platform access.

Users found attempting to bypass the Platform for direct engagement may face penalties, including but not limited to account suspension, removal from the Platform, and legal action if necessary. 

The Company reserves the right to monitor communications and take appropriate action in cases of non-compliance.

The Company facilitates all meetings between Brands and Creators to ensure smooth collaboration and adherence to agreed terms. Any in-person or virtual meetings must be arranged and approved through the Company.

f.) Non-competition :

By using the services of the Company, Users agree that they shall not, directly or indirectly, engage in, create, or operate any service, platform, or business that competes with or is similar to the Company’s offerings, including but not limited to facilitating brand-creator connections, UGC campaign services, or social media marketing, for a period of twenty-four (24) months following their last engagement with the Company.

Users, including Creators, Clients and Brands, shall not:

 

i) Develop, launch, or participate in any platform, agency, or service that connects Brands with Creators for collaborations, UGC, or influencer marketing.

ii) Offer, promote, or provide personal brand-marketing services, UGC campaign execution, or any related services that overlap with the Company’s scope of work.

iii) Solicit or engage with any Creator, Brand, or Client initially introduced through the Company for independent business purposes outside of the Company’s Platform and services.

 

g) Penalties for Violation of Non Competition:

If a User is found in violation of this clause, they shall be required to pay a penalty equal to either the total amount they earned while engaging with the Company or $500 USD, whichever is higher. The Company reserves the right to take further legal action if necessary.

Violation of this clause may result in immediate account suspension and legal action. The Company reserves the right to monitor compliance and enforce these terms as necessary.

11. Waiver of Rights. 

a.) Acknowledgment of Voluntary Participation:

 By using the Platform, Website or participating in brand campaigns, or other Services,  Users acknowledge and agree that their participation is entirely voluntary.  To the fullest extent permitted by law, the User agrees to waive and release any and all claims, actions, or demands you may have now or in the future against the Company and Company Body, arising from your use of the Platform, Website, use of Services, participation in campaigns, or engagement with Creators, Clients or Bands, including but not limited to claims relating to: 

i.) Copyright infringement, defamation, invasion of privacy, or any misuse of intellectual property rights.

ii.) Any financial loss, damage to reputation, or personal injury arising from brand collaborations or other platform-related activities. 

iii.) Any disputes arising out of content ownership or license agreements.

b.) No Warranties or Guarantees:

 The Company provides access to campaigns and services "as is," without warranties of any kind, express or implied. The Company does not guarantee the success of any collaboration or campaign or the outcome of any participation. Users waive any right to claim damages, resulting from and including but is not limited to failed collaborations, payment disputes, or Platform malfunctions. 

c.) Irrevocability.

Any waiver provided under this Terms and User Policy is irrevocable and applies to any claims, rights, or causes of action Users may have, whether known or unknown, at the time of engaging with the Company. 

d.) Pop-up Events - No Guarantees

By requesting and/or participating in pop-up event services facilitated by the Company, Clients acknowledge and agree that the Company makes no guarantees regarding the number of sales, revenue, brand exposure, customer engagement, or any specific outcomes resulting from our services. While the Company endeavors to create opportunities for brand visibility and audience engagement through curated events and creator collaborations, all results are subject to a variety of factors beyond our control, including, but not limited to, customer interest, purchasing behavior, market conditions, and creator performance. Participation in any pop-up event is voluntary and undertaken at Clients' sole discretion and risk. The Company and Company Body holds no liability under any circumstances and shall not be held responsible for any loss, damage, bodily harm, injury, allergic reaction, or unmet expectations arising from or in connection with the event and/or the services provided. Additionally, the Company shall not be liable for any delay, disruption, or failure in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, labor disputes, or governmental actions ("Force Majeure"). the Company reserves the right to modify, reschedule, or cancel the event or its format at any time due to unforeseen circumstances, with or without prior notice. By requesting and/or participating, Clients  further agree to indemnify and hold harmless The Company, its affiliates, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or related to your participation in the event or the use of the services provided. 

 

e.) Limitation of Liability – Sponsors, Collaborators, and Partners

The Company and Company Body shall not be held liable for any loss, damage, delay, disruption, or dissatisfaction resulting from the involvement, performance, or non-performance of any sponsor, collaborator, or partner associated with any project, campaign, or event. Participation by external entities does not constitute endorsement, agency, or legal affiliation unless expressly stated in writing. The Company assumes no financial, legal, or reputational liability for the actions, omissions, or materials supplied by any external party. All engagements remain subject to the Company's final approval, and the Company retains full operational and creative control. By participating in any collaboration, sponsorship, or partnership with the Company, Sponsors, Collaborators, and Partners expressly waive all rights to pursue claims, damages, compensation, or indemnification from the Company under any jurisdiction.

f.) Limitation of Liability – Event Attendees

By registering for or attending any event organized by the Company, all Attendees acknowledge that participation is voluntary and at their own risk. The Company shall not be liable for any personal injury, property damage, loss, accident, delay, illness, or expense incurred during or as a result of participation. Attendees are solely responsible for their personal belongings, behavior, and adherence to event guidelines. The Company the right to deny admission or remove participants who violate stated terms or disrupt the event. Refunds are not guaranteed and are granted solely at the Company's discretion.
By RSVPing and/or attending, individuals expressly waive all rights to initiate any legal action, claim damages, or demand compensation from the Company Limited for any reason arising from or relating to the event.

12. Payment Terms. 

a.) Compensation.

Creators will only be compensated based on the terms explicitly agreed upon in writing prior to the commencement of any Work. Compensation may be monetary or non-monetary. All monetary compensation is the responsibility of the Brand or Client, and the Company shall not be held liable for any unpaid amounts by third parties. The Company reserves the right to deduct any applicable service, processing, or platform fees from the total compensation prior to disbursement.

b.) Invoice Submission and Payment Eligibility.

Users are required to submit their Invoice(s) no later than seven (7) calendar days after their Work for the associated campaign or collaboration has been approved and completed in writing via email or through the Company’s authorized communication channels, and/or if they were informed by the Company to upload their Invoice. All Invoice(s) must be submitted via the designated form found at the bottom of this Terms and User Policies webpage. Invoices submitted via email, messaging apps, or any platform outside of the designated form will not be accepted and will be deemed invalid.

If the Invoice is not submitted within this 7-day window, the Company will issue one (1) formal reminder. If the Invoice is still not submitted within three (3) calendar days following this reminder, the Company reserves the right to withhold payment for the Work indefinitely. This means the Company shall bear no further obligation to process or disburse payment for the related Work, at any time, now or in the future. This policy applies to all Work carried out for or on behalf of the Company, its affiliates, Clients, or Brands. For the purposes of this clause, “Work” is defined as: All deliverables and services rendered by the User including, but not limited to, user-generated content, campaign content, photography services, videography, consulting, strategy, digital deliverables, and event-based services provided under any campaign, collaboration, or assignment linked to the Company, its Clients, or Brands.

 

All invoices MUST: 

· Include the User’s full legal name, contact information, and FULL banking information.

· Provide a breakdown of services rendered

· Clearly state the campaign or collaboration name

· Reflect the agreed compensation amount

. Be billed to Truvito Limited

Invoice(s) that do not meet these criteria may be considered incomplete or invalid, and the Company reserves the right to reject such submissions.

 

 All approval, reminders, and invoice requests sent via the Company’s authorized communication channels (including but not limited to email, client portals, or project platforms) will be considered received upon dispatch. Failure to submit an Invoice within the outlined timeframe constitutes a forfeiture of the User’s right to claim payment for the associated Work. The Company is under no obligation to accept or process Invoice(s) submitted beyond the stated deadline, even if the Work was completed. Retroactive invoicing will not be honored.

 

c.) Tax Reporting.

Users are responsible for reporting income earned through the engagement with the Company in compliance with respective tax regulations. We hold no responsibility, liability or obligation to file your taxes. Creators, Brand, Clients and all Users are not employees of the Company, but are independent parties, and we advise Users to comply with your local law regulations regarding income and taxes.  

13. Non-Disparagement.

For purposes of this Section 13 of this agreement, the term "disparage" includes, without limitation, comments of statements to the press or public release mediums, to our employees or to  any individuals or entity with whom we have a business relationship (including, without limitation, any vendor, User, supplier, Client, customer or distributor), or any public statement, that in each case is  intended to, or can be reasonably expected to, materially damage us or any of our personnel. The User agrees to not disparage or encourage or induce others to disparage the Company and the Company Body.

14. Non-Solicitation.

The User agrees to not, either personally or by his agent or by letters, circulars or  advertisements, and whether for himself or on behalf of any other person, company, firm or other entity,  canvass or solicit, or enter into or effect (or cause or authorize to be solicited, entered into, or effected),  directly or indirectly, for or on behalf of himself or any other person, any business relating to the services of  the type provided by, or orders for Business or services similar to those provided by us, from any person,  company, firm, or other entity who is, or has at any time within two (2) years prior to the date of such  action been, a customer, a User, a Client or supplier of us; provided, that the restrictions of this Section 14 shall also  apply to any person, company, firm, or other entity with whom we are specifically seeking to develop a relationship as a customer, User, Client or supplier of us at the date of such action. 

15. Inventions.

User agrees that during the period of engaging in work with us or using our Platform, any and all inventions, discoveries, innovations, writings, domain names, improvements, trade secrets, designs, drawings, formulas, business processes, secret processes and know-how, whether or not patentable or a copyright or trademark, which User may create, conceive, develop or make on our Platform or through use  of our Platform, either alone or in conjunction with others and related or in any way connected us, strategic  plans, products, processes or apparatus or the Business (collectively, “Inventions”), shall be fully and  promptly disclosed to us and shall be the sole and exclusive property of us as against User or any of User’s  assignees. User and User’s heirs, assigns and representatives shall promptly assign to the Company all right, title and interest in and to such Inventions made during this agreement with us.

16. Termination

a.) Termination By User.

 You may terminate your participation on the Platform at any time. Upon termination, you must cease all access to and use of the Platform, return all confidential documents, if applicable. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

b.) Termination by the Company.

The Company may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. We reserve the right to terminate your access to the Platform at any time, without prior notice, for any of the following reasons and any other reason at our discretion: 

i.) Violation of any terms of this User Policy or any other agreement entered into with the Company. 

ii.) Engagement in fraudulent, harmful, or unlawful activity, or misuse of the Platform.

iii.) Failure to comply with campaign guidelines, brand collaboration agreements, or other operational policies of the Platform. 

iv.) Prolonged inactivity or abandonment of your account, as determined at the Company's discretion.

 

c.) Effect of Termination.

Upon termination, the following shall occur: 

i.) The User's account and all associated content, data, and user-generated materials may be deleted from the Platform at our discretion.  

ii.) Any pending campaign agreements or brand collaborations will be canceled, and the User immediately forfeits any rights to compensation or other rewards from incomplete campaigns, unless otherwise agreed upon by the Company and applicable parties. 

iii.) The User will no longer be authorized to access or use the Platform, and any licenses or rights previously granted to you by us will be immediately revoked. 

d.) Reinstatement.

The Company may, at its sole discretion, reinstate a previously terminated User upon successful appeal, provided that the User demonstrates full compliance with the terms and conditions of this agreement moving forward. 

17. No Refunds.

The User acknowledges and agrees that any fees, payments or monetary funds paid or provided to the Company or Company Body, whether through the Platform, the Website or other means are done so voluntarily and are non-refundable under any circumstance. There are no returns on physical items and we do not hold responsibility to replace items damaged or broken in transit.

18. Age Restrictions.

Users must be at least 18 years old to use the Platform. By accessing the Platform, Website or engaging with Company, the User agrees to be at least 18 years old. The Company and Company Body does not hold any liability from a false pretense of a minor feigning to be 18 or older or registering as 18 or older or accessing the Platform, the Website or engaging in Services as a minor.  

19. NDA Policy.

The User is prohibited from discussing the terms stated within agreements with the Company and prohibited from releasing any information discussed within meetings and planning with third parties. The User is prohibited from releasing and disclosing any harmful or negative information, with individuals or third parties, prohibited from disclosing or detailing any information found within our strategies with outside entities and the User becomes an outside entity after cancellation. The User is prohibited from releasing, sharing, using or applying any written or oral ideas, methodologies and strategies provided by the Company. The User is liable to cover all damages resulting from all disclosure. If the nature of such disclosure is found a threat to Company operations, growth and well -being, and if such disclosure results in monetary loss or reputation damage to the Company, its trade or its collaborators, the User holds all liability, and the Company may seek further legal recourse. This NDA clause survives all cancellations, terminations and completion of services. By engaging with the Company, accessing the Platform, engaging in a Service, the User agrees the NDA.

20. Limitation of Liability and Indemnification. 

a.) Limitation of Liability.

In no event shall the Company be liable for any damages for breach of duty by the User, or third parties within their responsibilities. If the User’s act or failure to act involves intentional or unintentional misconduct, fraud, copyright infringement, damage to assets, damage loss or theft of inventory, or a violation of the law, the Company shall not be held liable. The User holds the responsibility to correctly fulfill their duties and obligations under engagement with the Company, and duties to uphold law within their respective jurisdiction, and to lawfully fulfill duties when collaborating and engaging in works, projects and campaigns. The Company shall not be liable for any damages, losses, or legal claims resulting from your use of the Platform, or Services, or general engagement with the Company, including but not limited to disputes over content ownership, privacy violations, or brand collaborations. To the maximum extent permitted by applicable law, in no event shall the Company or the Company Body, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

b.) Indemnification.

The User agrees to indemnify and hold harmless the Company and Company Body from any legal claims, damages, or costs (including but not limited to legal fees) arising from  use of the Platform, or arising out of, or in connection with use of the Website or any of the Services offered by the Company,  content submissions, or  violation of this Terms & User Policy. 

21. Severability.

In the event that any provision of this Agreement is found to be void and unenforceable by a court of competent jurisdiction, then the remaining provisions will remain in force in accordance with the Parties' intention. The Parties agree that the invalid, illegal, or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original provision. The failure of any part of this agreement to be enforceable will not affect the enforceability of the remaining terms. 

22. Disputes and Litigation.

The Company prefers to use internal conflict management strategies to defuse conflicts if such are to occur. In the event of any dispute arising out of or related use of the Platform, Services, events or other engagement with the Company or the Company Body,  Partners, Sponsors, Collaborators. Attendees and/or all Users agree to first make reasonable attempt to resolve the dispute informally by contacting the Company. If informal resolution is not possible, disputes will be resolved through mediation, then if needed,  arbitration under the laws of Jamaica. If the Company decides to file suit against any Partner, Sponsor, Collaborator, Attendees and/or Users, due to a breach of this Terms & User Policies by the User in any policy or term, or due to any further action taken by the User, or a failure to act, that results in reputation damage, monetary loss or loss of assets, the User agrees to cover both Parties' expenses of litigation including reasonable attorney fees. This clause survives all cancellations, terminations and completion of services. The User understands and agrees to this. 

23. Survivals.

The User understands and agrees that all provisions of this Terms & User Policies that, by their nature, should survive termination of services, MOU, collaborations, partnerships etc., (including but not limited to usage rights, confidentiality, NDA, non-disparagement, waivers, limitation of liability and non-circumvention clauses) shall remain in effect indefinitely.

24. Miscellaneous.

a.) The Company reserves the right to modify these terms from time to time at our sole discretion. Therefore, the User agrees to review this page periodically. When changes are made to the Terms & User Policies in a material manner, the Company aims to notify Users that material changes have been made to the Terms. The User's continued use of the Platform, Services, and/or engagement with the Company after any such change constitutes acceptance of the new Terms. If the User does not agree with any of these Terms & User Policies, please refrain from use or access (or continue to access) of the Platform, the Website, engaging with the Company. Company Body and refrain from receiving any Service.

b.) This Terms & User Policies and its contents herein are effective as of October 9, 2024, or the date on which any individual or User registers an account, accesses the Platform, engages with the Company for Services or otherwise agrees to the Terms & User Policies.

25. Governing Law.

This Terms & User Policies shall be governed by and construed in accordance with the laws of Jamaica. Any disputes not resolved will be subject to the jurisdiction of the courts in Jamaica.

 

For more information, use any contact method provided below, or respond to the representative that you engaged with. We look forward to connecting.

Email: Hello@truvitolimited.com | Support@truvitolimited.com | truvitolinited@gmail.com
Instagram: @truvitolimited@truvitocreators
Website Chat Box: https://www.truvitolimited.com/

'‘Truly Envisioning Tomorrow, Together’ - TRUVITO Limited.

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